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Microsoft Dynamics 365 Business Central SaaS – What’s Included for Your Business

Microsoft Business Central (SaaS) provides UK businesses with a scalable, cloud-based ERP solution. Key features include comprehensive financial and operational modules, Essentials or Premium licensing options, built-in Azure security and compliance, automated backups with geo-redundancy, robust disaster recovery, generous cloud storage, and a guaranteed 99.9% uptime SLA. Ideal for SMEs seeking an integrated, future-proof ERP system.

When a business signs up for Business Central SaaS, they get a comprehensive package of features and services managed by Microsoft on Azure. Below we break down the standard inclusions, licence options, backup policies, security measures, and performance aspects of Business Central SaaS.

Standard Inclusions and Features

Comprehensive Functional Modules

Business Central SaaS comes with a rich set of standard modules out-of-the-box. These cover core business areas such as Financial Management, Sales and Marketing, Purchasing and Payables, Inventory and Warehousing, Project Management, and more.

In practical terms, an organisation can manage general ledger and budgets, handle sales orders and customer relationships, run purchasing and vendor operations, track inventory across multiple locations, and oversee projects and basic warehouse tasks – all within one system.

This wide-ranging functionality allows Business Central to replace disparate accounting software and legacy ERP systems with a single integrated solution.

Azure Cloud Infrastructure & Integration

As a true SaaS offering, Business Central is hosted on Microsoft Azure’s cloud infrastructure. The service is built as a multi-tenant, modern cloud application using Azure services (e.g. Azure SQL, Azure Functions, Azure Storage) and is managed directly by Microsoft.

It leverages Microsoft Entra ID (Azure Active Directory) for user authentication and identity management, meaning your users log in with their Office 365 credentials for single sign-on. This tight integration with Azure and Microsoft 365 ensures seamless connectivity with other Microsoft services.

For example, out-of-the-box integration with Office apps (Excel, Word, Outlook) and the Power Platform. Users can export reports to Excel in one click or update data via Outlook, and Business Central connects natively with tools like Power BI for analytics, Power Automate (Flow) for workflows, Power Apps, and even Azure AI services.

In short, when you adopt Business Central SaaS, you are plugging into Microsoft’s broader cloud ecosystem, enabling productivity and insights across your organisation’s teams.

Storage and Environments Included

Every Business Central SaaS subscription includes a generous base of cloud storage and multiple environments as standard. Microsoft provides 80 GB of database storage per tenant, shared across your production and sandbox environments.

On top of that, you receive additional storage capacity per licensed user+2 GB for each Essentials user and +3 GB for each Premium user. This means the storage grows with your user count (e.g. 10 Essentials users would add 20 GB more).

If needed, you can always purchase extra storage add-ons, but most mid-sized businesses find the included capacity sufficient for a long time. In terms of environments, a new customer gets at least one Production environment and three Sandbox (non-production) environments included at no extra cost. Sandboxes are invaluable for testing, training, or development without impacting live operations.

Additional production environments can be added via add-on licensing if your business requires separate instances (each additional environment comes with extra sandbox instances). All environments run in Microsoft’s Azure cloud – you don’t need to worry about servers or installations.

Continuous Updates and Support

Being a SaaS solution, Business Central is continually maintained and updated by Microsoft. Updates (including new features and improvements) are automatically applied through semi-annual release waves and monthly minor updates, ensuring your system stays up-to-date with the latest capabilities and security patches without disruptive upgrade projects. You always run the latest version, unlike older on-premise systems that required manual upgrades.

Additionally, an active subscription includes Microsoft’s standard support and access to a vast network of UK Microsoft partners for consulting, training, and additional support as needed.

In summary, the standard SaaS subscription delivers a feature-rich ERP system with the underlying infrastructure, storage, and updates all taken care of by Microsoft – letting your team focus on using the system rather than maintaining it.

Essentials vs. Premium Licences – Functional Differences

Business Central is offered under two main subscription licence types: Essentials and Premium. Both are full-user licences (as opposed to limited “Team Member” view-only licences) but they differ in the functional modules provided.

All users in a Business Central tenant must be licensed at the same tier (you cannot mix Essentials and Premium users in the same tenant), so it’s an important decision to make based on your organisation’s needs. Below is a comparison of the two licenses:

Essentials Licence

The Essentials licence includes the core functionality needed to run most standard business processes – essentially all the foundational modules. This covers financials, sales, purchasing, inventory, project management, and basic warehousing capabilities, among others. In other words, Essentials provides what most small and medium businesses need for end-to-end finance and operations.

For example, with Essentials you get modules for general ledger accounting (with multi-currency and dimensions), accounts receivable and payable, banking and cash management, sales order processing and invoicing, customer relationship management (CRM) basics, purchase order processing, stock management across multiple locations, light warehousing (bins, picks/put-aways), basic manufacturing assembly, job/project costing, resource time sheets, and so on.

The “Essentials” name is fitting as it delivers all the essential ERP functions to manage your business. Most organisations that do not have manufacturing operations or field service operations will find the Essentials package covers their requirements.

Premium Licence

The Premium licence includes everything in Essentials and adds two advanced modules: Service Management and Manufacturing. These additional areas are what differentiate Premium, catering to companies that need to manage complex manufacturing processes or after-sale service operations.

The Service Management module in Premium supports businesses that service equipment or provide maintenance services. It includes functionality for service orders, service contract management, dispatching of service technicians, service item tracking, and service pricing. This is useful for industries like equipment rental, maintenance providers, or any company with field service teams.

The Manufacturing module (sometimes referred to as “Production”) provides full production planning and factory floor control capabilities. It covers features such as production bills of material (BOMs), routings, machine centres/work centres, capacity planning, manufacturing orders, supply planning for production, and finite loading of the shop floor.

In short, Premium is ideal if your organisation does discrete manufacturing (building products from components) or needs to manage servicing of products – it unlocks those advanced workflows. (Notably, “Assembly Management” for light manufacturing/kitting is available in Essentials as well, but the Premium licence extends into more sophisticated manufacturing requirements.) Premium licences do cost more per user than Essentials (roughly 30% higher list price), but for companies that require these modules, the extra cost is typically well justified by the added functionality and efficiency gained.

To summarise the differences at a high level, here’s a quick comparison table of module availability:

Functional Area Essentials Licence Premium Licence
Financial Management ✔️ Included ✔️ Included
Sales & Marketing ✔️ Included ✔️ Included
Purchasing & Payables ✔️ Included ✔️ Included
Inventory & Warehouse (core) ✔️ Included (basic WMS) ✔️ Included (basic WMS)
Project & Resource Management ✔️ Included ✔️ Included
Service Management Not Included Included (Premium only)
Manufacturing (Production) Not Included Included (Premium only)

As shown above, Service Management and Manufacturing capabilities are exclusive to Premium. If your business has field service operations (e.g. maintenance calls, service contracts) or manufacturing and assembly operations that require production planning, then Premium is the appropriate choice.

Otherwise, the Essentials package already provides a comprehensive suite for financials, sales, operations and supply chain management. (Additionally, Microsoft offers a Team Members licence for very light users who only need read access and minor functions – e.g. approving workflows or entering their timesheets – but Team Member licences are a supplement, not providing the full functionality of Essentials or Premium.)

Related Article: BC Licensing Prices

Backup and Recovery Policies in Business Central SaaS

One of the critical IT considerations for cloud ERP is data backup and disaster recovery. With Business Central SaaS, Microsoft handles backup and recovery automatically as part of the service, giving you peace of mind that your data is protected. Here are the key points of Microsoft’s backup and recovery policies for Business Central online:

Automatic Backup Frequency

The Business Central databases are backed up automatically using Azure SQL Database’s backup system. Microsoft performs:

  • full database backups weekly
  • differential backups hourly
  • and transaction log backups approximately every 5 minutes.

This frequent backup schedule ensures that in the event of data loss or corruption, you can restore to a very recent point in time. The backups are taken without any downtime and without user intervention.

Retention Period

All automatic backups are retained for 28 days (about 4 weeks) by Microsoft. This means you have up to 28 days of history to recover from.

At any time, your administrator can request a point-in-time restore of the environment to any timestamp within the last 28 days using the Business Central Admin Center.

For example, if an issue occurred 5 days ago, you could restore the environment back to a state just before that point.

(This point-in-time restore is essentially a self-service action that initiates a restore from the available backups – you don’t have direct access to the backup files, but you have the ability to trigger restores as needed.)

Geo-Redundant Backups for Disaster Recovery

In addition to local backups, Microsoft also maintains geo-redundant copies of your Business Central data backups. If an entire Azure region hosting your BC environment suffers a catastrophic outage, Microsoft can restore your environment’s data from backups in a secondary Azure region within the same geographic area.

In fact, for every production environment, a geo-replication is set up in a paired datacenter region, with near-real-time data replication (usually with less than a few minutes of lag).

This ensures that even in a worst-case scenario where a whole data centre is offline, your data is not lost and can be brought back in another region. Microsoft will automatically initiate a failover to the secondary region if it determines the primary region will be down for an extended time.

RPO and RTO

Microsoft’s cloud architecture for Business Central yields robust recovery point and time objectives. The Recovery Point Objective (RPO) – i.e. the maximum data loss in case of a major failure – is very low. Thanks to continuous replication and frequent log backups, the potential data loss is typically only a few seconds or minutes, and at worst up to about 15 minutes in an extreme scenario.

The Recovery Time Objective (RTO) – how long it takes to restore service after a major outage – can vary depending on the nature of the incident, but Microsoft indicates it could be up to 4 to 10 hours in a worst-case regional outage.

In practice, smaller-scale recoveries (like restoring a single environment to a prior point) are much faster (often minutes to an hour or two). For full region disasters, the failover process to secondary region is automated but still may take several hours to ensure data integrity.

It’s worth noting that these scenarios (full region outages) are extremely rare; historical uptime data shows incidents requiring failover are uncommon and service continuity has been very high.

No Customer Maintenance Overhead

As a BC SaaS customer, you do not need to set up or manage any backup jobs or disaster recovery (DR) servers yourself – Microsoft handles it end-to-end.

Administrators cannot directly access the raw backup files (for security and simplicity), and backups are encrypted and stored safely by Microsoft. If you need to restore data, you use the Admin Center interface to spin up a restored environment at a chosen point in time (which you can then use for recovery or data comparison).

Microsoft also allows recovering a deleted environment within 14 days of deletion, providing an extra safety net if an environment is removed accidentally.

All these backup and restore capabilities are included in the standard SaaS offering – there’s no extra charge for the built-in backups and DR, and no need to configure your own backup tooling (though some customers choose to use third-party backup export tools for additional long-term archives beyond 28 days, if desired).

In summary, Microsoft’s backup policy for Business Central SaaS is robust: your data is automatically backed up frequently, kept for 28 days, and protected with geo-redundancy. The system supports point-in-time restores and guarantees minimal data loss even in catastrophic events, with Microsoft’s cloud team handling the heavy lifting to meet a high standard of business continuity.

Security and Compliance Features

Security is a paramount concern for finance and operations leaders, and Business Central SaaS is designed with enterprise-grade security and compliance in mind. When you adopt Business Central, you benefit from Microsoft’s multi-layered cloud security measures as well as application-level controls to safeguard your data. Here are the key built-in security and compliance features:

User Authentication and Access Control

Business Central uses Microsoft Entra ID (Azure AD) for authenticating users, which means it natively supports enterprise-grade identity security such as Multi-Factor Authentication (MFA) and conditional access policies. Only authorised users with valid Azure AD credentials can access your BC tenant, and you can enforce MFA to add an extra layer of verification for user logins. Within Business Central, access is further controlled by a detailed role-based access control (RBAC) system.

Administrators assign users to permission sets or roles that determine what data and functions they can access in the application. The principle of least privilege is encouraged – you only give users the permissions necessary for their job.

For example, a finance clerk might only have access to the general ledger and posting routines, while a sales user can only see sales orders and related customers. This user-level permissions structure ensures sensitive financial data is only accessible to the right people, reducing the risk of internal data leaks or misuse.

Additionally, each Business Central tenant’s data is isolated in its own database – your data is not co-mingled with other customers’ data despite being in a multitenant cloud, which preserves privacy and security boundaries.

Data Encryption (At-Rest and In-Transit)

All data in Business Central SaaS is encrypted by default, both at rest and in transit. Microsoft uses Transparent Data Encryption (TDE) on the Azure SQL databases that store BC data, meaning the database files and backups are encrypted on disk. This protects the data from being read even if someone were to gain unauthorised access to the storage.

Meanwhile, all network communication with Business Central (from the browser or app to the service) is encrypted using TLS 1.2+. In fact, Business Central requires TLS encryption for all connections, ensuring that data transmitted over the internet (such as when users connect from your offices in the UK to the Microsoft datacentre) is secured against eavesdropping.

These encryption measures are in line with industry best practices, so your financial figures, customer records, and other sensitive information are safe both in the cloud and in transit. Furthermore, Microsoft’s cloud infrastructure adds additional encryption at the service level – for example, any backups Microsoft stores of your data are also encrypted.

Auditing and Activity Logging

Business Central provides built-in auditing tools to monitor user activity and changes to data, helping your organisation meet compliance and internal control requirements. Detailed activity logs are recorded, capturing events such as user login attempts, data modifications, and other key operations. Administrators can review these logs to trace who did what in the system.

For example, if a invoice amount was changed, you can see which user changed it and when. In addition, Business Central has an optional Change Log feature at the application level that can be configured to track changes to specified tables/fields (e.g. changes to vendor bank details or GL account names). Beyond passive logging, administrators can also set up alerts/notifications for certain scenarios – for instance, an alert if a large transaction is posted or if a user attempts some unauthorised action.

These capabilities help organisations detect suspicious activities and enforce accountability. They also simplify audits, since you have an electronic trail of transactions and user actions. All these logs are stored securely (and can be exported if needed for analysis). On the infrastructure side, Microsoft also continuously monitors the service for anomalies and potential security issues, leveraging Azure’s security monitoring systems.

Compliance and Certifications

Microsoft Dynamics 365 Business Central online adheres to strict compliance standards, which is crucial for regulated industries and general data protection obligations. The service is compliant with international standards such as:

  • ISO 27001 (information security management)
  • ISO 27018 (cloud privacy)
  • SOC 1 & SOC 2 (service organisation controls), and others, as audited by independent third parties.

Microsoft publishes detailed audit reports and certifications in the Microsoft Trust Center, so customers can verify compliance.

For UK organisations, an important aspect is GDPR compliance (and similarly UK GDPR/Data Protection Act compliance) – Business Central includes tools to help with GDPR obligations, such as the ability to easily extract or delete an individual’s personal data upon request (Data Subject Requests). The platform also lets you set your data residency (see below) to the appropriate region, which helps meet any data sovereignty requirements.

Microsoft’s Trust Center and Service Trust Portal provide full transparency about how Business Central and other cloud services manage data security and privacy, giving decision-makers confidence that the system meets governmental and industry regulations.

In addition, Business Central, as part of Dynamics 365, falls under Microsoft’s Modern Lifecycle Policy, which means it receives continuous updates and support to address new security threats and compliance needs as they arise.

Lastly, regular security penetration testing and audits are conducted by Microsoft to ensure the service is hardened against cyber threats. For finance and operations leaders, this means you can rely on Microsoft’s cloud to provide a level of security and compliance that would be costly to achieve on your own – from encryption and access control to certifications – thereby protecting your financial data and customer information.

Performance, Uptime SLA, Hosting, and Scalability for UK Businesses

A cloud ERP system must not only be functional and secure, but also performant, reliable, and scalable to support business growth. Microsoft Dynamics 365 Business Central SaaS offers strong guarantees in these areas, underpinned by the power of Azure’s cloud and Microsoft’s service commitments. Here’s what UK organisations can expect in terms of performance, hosting environment, data residency, and scalability:

High Performance and 99.9% Uptime SLA

Business Central online is backed by a financially-guaranteed Service Level Agreement (SLA) of 99.9% uptime for production environments. This means Microsoft commits that the service will be available at least 99.9% of the time, and if not, customers may be entitled to service credits. In practical terms, 99.9% uptime equates to less than ~8.8 hours of downtime per year.

In reality, Business Central has a track record of exceeding this figure – Microsoft’s historical data shows the service consistently running with minimal downtime. The system is designed for high availability: Azure SQL Database, which stores Business Central data, has a built-in availability SLA of 99.99% and provides features like automated performance tuning and quick failovers.

The application tier of Business Central is architected as cloud microservices with redundant instances and load-balanced architecture across Azure infrastructure. In the Azure datacentres, Business Central uses availability zones (where available) to spread your instance across multiple separate physical locations in the same region, meaning hardware failures or network issues in one zone won’t take down your service.

All of this translates to a snappy, reliable system for end users – pages and reports load quickly, and the system can handle concurrent users and transaction volumes typical of mid-market companies without issue. Microsoft continuously monitors and optimises the performance of the service; if your database grows or usage peaks, Azure can allocate more resources dynamically.

In short, you can expect the system to be up and responsive during business hours (and beyond), and Microsoft’s 99.9% SLA backs that expectation with accountability.

Azure Hosting Environment & Geographic Data Residency

When you use Business Central SaaS, your solution is hosted in Microsoft’s global network of Azure datacentres. Microsoft currently deploys Business Central in 21 Azure regions around the world and serves customers in 170+ countries.

For a UK-based organisation, your Business Central tenant’s data would typically reside in a European datacentre region that best meets your needs – commonly in the UK Azure region (for instance, UK South or UK West datacentres) or another nearby European region if you prefer.

Data residency is a key consideration: Microsoft allows you to choose the region/geography for your Business Central environments, so you can ensure data is stored in compliance with local laws and company policy.

Many UK companies will opt to keep their data within UK borders for regulatory reasons, and Microsoft’s UK datacentres make that possible. Moreover, having data hosted in-region helps minimise latency – UK users typically experience fast performance connecting to a UK or Northern Europe datacentre. Business Central’s architecture also utilises Azure Traffic Manager and content delivery networks to route users to the nearest services optimally.

In terms of data sovereignty, Microsoft is committed to meeting EU and UK regulations; Business Central online, for example, can be configured to store customer data only in the EU or UK region as required.

And as noted in the backup section, even if your data is primarily in one region, it’s geo-replicated within the same geo (e.g. within Europe) to a secondary location, which does not violate residency requirements while still providing disaster recovery.

In summary, the Azure hosting environment gives you the benefits of localised data centres with global scale – your Business Central instance is close to home in the UK, but you’re also supported by Azure’s worldwide infrastructure for resilience.

Scalability and Growth

One of the advantages of a cloud ERP like Business Central is that it can scale with your business. There are no hard user limits on Business Central – you can start with a handful of users and grow to hundreds of users on the system without changing infrastructure.

Because Microsoft runs the service on elastic Azure resources, you don’t need to worry about the server capacity or performance degradation as you add more users or transact more data. The platform can automatically scale out compute resources and balance load intelligently to handle increased workloads.

For example, during peak periods (end-of-month financial closes or holiday sales rush), the service will allocate the necessary resources to maintain performance. The underlying Azure SQL database can also scale to manage larger data volumes and transaction throughput.

Microsoft’s engineering team actively performs performance tuning on the service and has built-in telemetry to detect any bottlenecks. If your database becomes very large or busy, Azure can optimise indexes and query performance behind the scenes, or Microsoft might transparently move your tenant to more powerful infrastructure.

From a practical standpoint, if your SME grows into a much larger enterprise, Business Central can accommodate that growth – many companies have grown with the product from tens to hundreds of users and significantly increased transaction volumes.

Additionally, scaling isn’t just about users: you can extend Business Central with more companies (entities), more transactions, and even integrate with more apps as your needs expand.

The modular nature of Dynamics 365 also means you can scale out functionality by connecting BC with other Dynamics 365 apps (for example, adding Dynamics 365 for Sales or Customer Service modules, which integrate with BC). And if you require additional environments (say, a new production environment for a new branch or region), those can be added.

All of this scaling happens without you having to invest in new hardware or perform complex migrations – it’s simply adjusting subscription counts or settings in the cloud. Microsoft’s cloud can handle the “heavy lifting” of scaling, so your focus can be on growing the business rather than growing an IT footprint.

Performance Optimisation

From a user experience perspective, Business Central SaaS is optimised for performance. Pages load in the browser or app quickly thanks to Azure’s global networking and the system’s modern web architecture. There are also built-in features like background posting and batch jobs that ensure heavy processing (e.g. posting large journals) doesn’t stall users’ screens.

Microsoft also regularly updates the service with performance improvements. For instance, they introduce faster report rendering or better database algorithms in new releases, which are felt immediately by users since the SaaS updates automatically. For UK businesses with perhaps international operations, Business Central’s cloud nature allows employees in different locations to all access the same system with reasonable performance – the Azure front-end will route them to the nearest entry point.

Moreover, Microsoft provides telemetry tools and the Administration Center where admins can monitor the health of their tenant and see if any performance issues are occurring. The bottom line is that performance is a shared responsibility in the cloud – Microsoft takes care of the infrastructure tuning, and you benefit from a service that is designed to run at scale.

Business Central Financial Reporting Best Practices for Dimensions

Dimensions are a powerful tool, but to get the most benefit, they need to be planned and managed carefully. Here are some best practices for setting up and maintaining dimensions to ensure consistent and accurate financial reporting:

Align Dimensions with Business Goals

Only create dimensions that correspond to meaningful segments of your business that you want to analyze. It’s a best practice to involve finance and key stakeholders in brainstorming what questions they want answered (e.g. performance by region, by product, by project).

Design your dimensions around those needs. This ensures every dimension has a clear purpose and will be used in reports (avoid trivial or unused dimensions).

Keep the Dimension List Manageable

While Business Central allows many dimensions, having too many can confuse users and complicate reporting. Aim to use a reasonable number (up to the eight shortcut slots is usually plenty for most companies). Each additional dimension means another field to fill in on transactions – so balance the insight gained with the effort required.

Stick to dimensions that have high analytical value, and remember you can use dimension values within a dimension to capture additional granularity if needed, instead of adding new dimension categories.

Choose Global Dimensions Wisely

As noted, you only get two global dimensions that are pervasive in the system. Select the two most frequently needed analysis categories as global (for example, if 90% of your reports require department and project breakdowns, those should likely be global dimensions). Changing global dimensions later can be done but requires a data update process, so it’s better to decide correctly upfront. Also, avoid changing them frequently as it can confuse reporting continuity.

Define Clear Dimension Values and Hierarchies

Within each dimension, set up a well-structured list of values. Use clear naming conventions so that users understand what each value represents (e.g. use descriptive codes/names like DEPT_Sales for Sales Department if needed). If you have many values, organise them hierarchically (using indentation and totaling in the dimension value setup) to allow rolled-up reporting. Consistent structure will help maintain data quality and make report filtering easier.

Use Default Dimensions and Rules

Leverage Business Central’s ability to assign default dimensions to master records (customers, vendors, items, GL accounts, etc.). This not only speeds up data entry but also enforces that the correct dimensions are used each time. Additionally, use Value Posting rules (found in the Default Dimension setup for a record) to enforce requirements – e.g. mark important dimensions as Code Mandatory (must have a value when posting) or restrict a certain account to a specific dimension value if appropriate.

For instance, if all travel expenses must be tagged to the Travel department, make that dimension mandatory on the Travel Expense account. These practices ensure you don’t end up with uncategorised or miscategorised entries.

Maintain Dimension Data

Treat your list of dimensions and dimension values as master data that requires governance. Periodically review the list – if new business lines or reporting requirements emerge, add new dimension values or even new dimensions accordingly.

Conversely, if some dimension values are no longer used (e.g. a project completed or a department closed), consider blocking them (you might not delete due to historical data, but mark them inactive to prevent future use). Keeping the dimension value list current and pruning unused ones helps maintain reporting accuracy and avoids user confusion.

Train Users and Establish Entry Practices

A dimension system is only as good as the data entered. Ensure that all relevant team members (accounting staff, order entry, project managers, etc.) understand what each dimension is for and how to choose the correct values during transaction entry.

Provide guidelines or lookup references if needed. Establish procedures, for example: always fill in the Project dimension on project-related expenses, always select a Department on GL journals unless not applicable, etc. When everyone uses dimensions correctly, the resulting reports are far more reliable.

Utilise Dimension Combinations for Quality Control

As described, set up dimension combination rules to prevent illogical or forbidden combos. This configuration acts as a safety net. Once in place, users physically cannot post a transaction that violates your dimension rules. This is a proactive way to reduce errors.

During initial setup, brainstorm any combinations that should be blocked (or limited) and configure those. It’s easier to set it and forget it than to fix miscoded entries later.

Leverage Analysis Views and Reports

Once dimensions are in use, make sure to build the reports and analysis that justify them. Create Account Schedules (financial report definitions) that are dimension-specific (e.g. an income statement by [Global Dimension 1]).

Explore Analysis Views in Business Central to save multi-dimension analyses that you frequently need. This could include setting up a view that stores data by month for combinations like Department and Project, which you can then send to Excel or Power BI for further slicing.

The more you integrate dimensions into regular reporting, the more value you will derive from the effort of maintaining them.

Monitor and Audit Dimension Usage

Incorporate checks in your financial close or audit processes to ensure dimension data is being used consistently. For example, run an exception report for any entries missing a required dimension, or review if any blocked combinations were attempted (the system will prevent them, but reviewing logs can be insightful). By auditing dimension usage, you can identify if additional training or adjustments to defaults are needed. Consistent usage is key to accurate reporting.

By following these best practices, organisations can ensure that their dimension setup remains robust and serves the intended purpose – providing clean, segmented financial data for analysis. Remember that good dimension management is an ongoing process, not a one-time task.

As your business evolves, your dimension setup may need to evolve as well (new lines of business, new regulatory requirements, etc., might necessitate new dimensions or values). Stay proactive in managing this aspect of Business Central for optimal results.

Summary for Decision-Makers

Microsoft Dynamics 365 Business Central SaaS offers a resilient, scalable, and compliant ERP platform for growing organisations.

With 99.9% uptime SLA and Azure’s robust backup, recovery, and security practices, you can trust that your system will be available and your data protected. All the heavy infrastructure aspects – from servers to patches to scaling – are handled by Microsoft, freeing your IT team from those tasks.

You get rich functionality spanning finance and operations without the traditional headaches of on-premise systems.

Additionally, the ability to integrate with the broader Microsoft ecosystem (Office 365, Power BI, PowerApps, etc.) means Business Central can fit seamlessly into your company’s IT landscape and digital strategy.

For business decision-makers comparing cloud ERP options, Business Central stands out as an all-in-one solution with the backing of Microsoft’s cloud, making it a strong choice for companies looking to modernise their ERP and drive efficiency and insight across their finance and operations teams.

Next Steps:

If you are considering a new ERP solution, contact us today for a no-obligation conversation to see if Business Central is a good fit for your business.

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